1. General conditions
1.1. This policy governs the relationship arising in connection with the use and purchases on the website www.foreignbookinmongolia.com.
1.2. The policy is subject to acceptance and confirmation by the customer on the website prior to making a purchase.
1.3. World of Language and the customer will jointly monitor the implementation of this policy.
1.4. The supplier shall deliver textbooks and materials (hereinafter referred to as “Goods”) to the customer in accordance with this service rule.
1.5. At the Customer’s request, the Supplier shall supply goods and products of the following publishers
- “OXFORD UNIVERSITY PRESS”,
- “CAMBRIDGE UNIVERSITY PRESS”,
- “EXPRESS PUBLISHING”,
- Muzzy BBC ELT Partnership (https://online.flippingbook.com/view/469984320/)
- PENGUIN RANDOM HOUSE
- HODDER EDUCATION
- COLLINS LEARNING
- ELI International Language Institute (https://www.elionline.com/eli-language-games/)
- GLOBAL ELT (https://www.globalelt.co.uk/books)
- HAMILTON HOUSE (https://hamiltonhousepublishers.com/)
2.1. The website www.foreignbookinmongolia.com is available 24 hours a day, allowing customers to purchase products online at any time.
2.2. The organization is solely responsible for the security and privacy of site users.
3. Purchases and orders
3.1. The customer will order the book on the website by product code (ISBN) and title.
3.2. In case the goods are not available in Ulaanbaatar, the Supplier shall deliver the goods to the Customer within 120 days after placing the order and transferring the payment to the Supplier’s account after concluding the Agreement.
3.3. The customer will carefully order the product name, code, and quantity.
3.4. The supplier will deliver the goods ordered and paid for by the customer on time according to the title and quantity.
3.5. To confirm the order, the customer must make an advance payment of at least 50% of the total cost of the goods.
4.1. The customer can transfer the payment to Qpay and the company’s account below.
NAME: ВОРЛД ОФ ЛЭНГВИЖ ХХК / WORLD OF LANGUAGE LTD
Account: 5041 566 721
TRADE DEVELOPMENT BANK
Account: 456 026 247
4.2. The order will be confirmed after 100% payment of the cost of goods and delivery.
5. Delivery service
5.1. The delivery can be made by “MONGOL SHUDAN” LLC.
5.2. Delivery takes 24-48 hours within the Ulaanbaatar city and 3-7 days to the countryside areas.
5.3. The cost of delivery is 5000-10500 MNT within Ulaanbaatar city, 7500-15500 MNT in the countryside, depending on zoning, size and weight. Shipping rates change annually.
6. Rights and obligations of the parties.
6.1. The supplier will supply quality products that meet international requirements.
6.2. The goods will be delivered within the period specified in the contract.
6.3. In case of impossibility of delivery on time, the Customer will be notified in advance.
6.4. The customer has no right to duplicate the goods. If the product is duplicated, legal liability will be assumed.
6.5. In accordance with its obligations to publishing companies, the supplier has the right to apply to any level of court in Mongolia to destroy counterfeit goods in case of violation of 6.4 by the ordering party.
6.6. The ordering party shall take the initiative to ensure that the Goods are not duplicated.
6.7. The customer has the right to complain about the quality of the goods.
6.8. The supplier is responsible for providing certificates and other required documents about the goods at the request of the customer.
6.9. The supplier will deliver the goods to the Customer according to the ISBN of the goods.
6.10. The Supplier shall not be held responsible for incorrect ordering by the Customer.
6.11. The customer is obliged to receive the ordered goods.